I feel like gaming is causing problems in my life — what should I do?

The first step is having the courage to acknowledge the issue — that is a very important step. Then contact us via ld88 live chat or email at support@ld88.mom. We will help you with self-exclusion, deposit limits, or closing your account. At the same time, talk to a family member or someone you trust.

Safe & Responsible Gaming

ld88 Responsible Gaming — Your safety is our priority

Let gaming be a source of entertainment — not stress. ld88 helps you stay in control of your play, because your wellbeing matters most to us.

Why is responsible gaming important?

Online gaming and betting are a source of entertainment for millions of people around the world. Every day, thousands of Bangladeshi players on ld88 enjoy everything from cricket betting to slots and fishing games. But just like any form of entertainment, playing within healthy boundaries makes it most enjoyable.

We believe a truly responsible platform does not just offer games — it also helps players build healthy gaming habits. ld88's responsible gaming policy is built with exactly that goal in mind.

On this page you will learn how to manage your playing time and money, recognise the signs of a problem, and get support when you need it.

Age Restriction

ld88 is a platform for adults only. For users aged 21 and above (21+) only. Minors are completely prohibited from opening an account. If you know of a minor attempting to use this platform, please inform our support team.

Our Protection Tools

ld88 provides a number of effective safeguards to help you stay in control of your play.

Deposit Limit

Control how much you deposit. Set daily, weekly, or monthly deposit limits to prevent going beyond your budget.

Session Time Limit

Set a session time limit to avoid playing for too long in one go. Once the set time is up, the system will remind you to take a break.

Self-Exclusion

If you feel you need a break, suspend your account yourself for a set period. During this time, login and betting will be completely disabled.

Loss Limit

Set a loss limit so that you cannot continue playing once you have lost a certain amount, keeping your financial losses in check.

Time-Out Mode

Use time-out for a short-term break — you can set a break anywhere from 24 hours to a few weeks.

24/7 Support

Whenever you need help, our support team is always ready to assist in both Bangla and English. Reach us via live chat.

The golden rules of healthy gaming habits

Keep these simple principles in mind for an enjoyable experience on ld88:

Play for entertainment only: Do not treat gaming as a source of income. It is entertainment — just like watching a film or playing sports.
Set your budget first: Before each session, decide how much you can afford to spend and do not go beyond that limit.
Do not chase losses: Avoid the urge to place bigger bets to recover what you have lost.
Take regular breaks: Do not play for long stretches in one go. Take regular breaks, drink water, and spend time with family.
Never bet on impulse: Avoid betting when you are stressed or under the influence of alcohol. Make decisions with a clear head.
Keep up other activities: Make enough time for family, friends, work, and hobbies. Gaming should not be the only activity in your life.
Never bet with borrowed money: Never bet using borrowed funds or money from an emergency fund.

Warning signs of a problem

Ask yourself the following questions. If most of your answers are "yes", consider seeking help:

Financial signs

Are you frequently spending beyond your budget? Are you betting with money meant for essential bills or household expenses? Are you placing bigger bets to recover losses?

Signs of financial distress

Emotional signs

Do you feel restless, angry, or anxious when you cannot game? Are you being dishonest about your gaming? Are you neglecting family or work?

Signs of emotional dependency

Time signs

Are you playing much longer than you planned? Are you losing sleep or skipping meals because of gaming? Have you tried to stop but cannot?

Signs of losing control over time

Relationship signs

Is gaming damaging your relationships with family or friends? Are your loved ones expressing concern? Are you gaming to cope with loneliness?

Signs of social relationship strain

Remember

Acknowledging a problem is not weakness — it is the first courageous step. The ld88 support team is always by your side — reach out without hesitation.

Formal measures to protect yourself

The protection tools available on ld88 can be activated directly from your account settings.

Daily limit

Set the maximum amount you will deposit or bet each day.

Active

Weekly limit

Set a specific limit on your total spending over seven days.

Active

Temporary break

Temporarily suspend your account for anything from one day to a few weeks.

On demand

Permanent closure

For long-term self-exclusion, permanently close your account through support.

Via support

Contact the support team

If you want to activate any protection tool, or feel that gaming is causing problems in your life, ld88's support team is available 24 hours a day, 7 days a week:

Live chat: Talk to us 24/7 directly in Bangla and English — the fastest way to get help.

Email: [email protected] — write to us by email for more detailed concerns.

For users aged 21 and above (21+) only

Be there for your loved ones

Sometimes a person in difficulty cannot seek help on their own. Family and friends can play an important role in these situations.

If you feel someone close to you is facing financial or emotional problems due to gaming, talk to them openly. Speak with empathy, not criticism. Remember, problematic gaming is a mental health issue — not something to blame or feel ashamed about.

You are welcome to contact ld88's support team on their behalf. We are committed to providing the fullest assistance while maintaining confidentiality.

Talk

Talk calmly and without judgement to a loved one who is struggling.

Stay by their side

Do not leave them alone through the process of seeking help — be there with them.

Get support

Contact ld88's 24/7 live chat or email to ask for help on their behalf.

Enjoy safely — ld88 is always by your side

Play responsibly and enjoy the gaming experience on ld88. Our support team is always ready to help with anything you need.

Explore ld88 Casino Cricket Betting Read FAQ

Questions about responsible gaming

Log in to your ld88 account and go to the "Responsible Gaming" option in the Settings section. From there you can set daily, weekly, or monthly deposit limits. If you have any trouble, contact us via 24/7 live chat or email at [email protected].

For a temporary break, your account is reactivated automatically once the set period ends. For permanent self-exclusion, there is a formal process to reopen an account — contact [email protected] for details. We always prioritise your long-term wellbeing.

No. ld88 is strictly for users aged 21 and above (21+). Minors are completely prohibited from opening an account, and we verify age rigorously. If a shared device is used in your household, please keep your account password protected.

The first step is having the courage to acknowledge the issue — that is a very important step. Then contact us via ld88 live chat or email at [email protected]. We will help you with self-exclusion, deposit limits, or closing your account. At the same time, talk to a family member or someone you trust.

A time-out is a short-term break — typically from 24 hours to a few weeks. Your account is reactivated automatically when the period ends. Self-exclusion is a long-term measure — it is a decision to step away from gaming for an extended period or permanently. In both cases, no login or betting is possible while the break is active.

Yes, completely. Your personal information and conversations are kept fully confidential. Seeking help is never a cause for shame, and our support team will stand by you with complete professionalism.