ld88 Terms & Conditions

02. Account Registration & Eligibility

2.1 Age Requirement

Opening an account and using gaming services on ld88 is permitted only for individuals aged 21 or above. It is strictly prohibited for minors to open an account or use the services. Providing false age information during registration will result in immediate account closure and the balance may be forfeited.

2.2 One Person, One Account

Each user may operate only one account. If it is found that the same person is operating multiple accounts, all accounts will be closed and any bonuses will be forfeited. Multiple registrations from the same device, IP address, or payment method are also prohibited.

2.3 Providing Accurate Information

All information provided at registration must be accurate, complete, and up to date. ld88 may request necessary documents for identity verification at any time. Withdrawals may be held pending until the verification process is complete.

2.4 Account Security

It is entirely your responsibility to keep your account password and login details confidential. You must not grant access to your account to anyone who is not authorised. If you suspect unauthorised access to your account, notify our support team immediately.

04. Deposit & Withdrawal Policy

4.1 Deposit Methods & Minimum Amount

ld88 currently supports the following payment methods: bKash, Nagad, Rocket, Upay, and bank transfer (major Bangladeshi banks including BRAC Bank, Dutch-Bangla Bank, and Islami Bank). The minimum deposit amount is ৳100 for each method.

4.2 Withdrawal Policy

The minimum withdrawal amount is ৳1,000. Withdrawal requests are generally processed within 5–30 minutes. However, withdrawals may be temporarily delayed if the identity verification process is not complete or for security-related reasons.

4.3 Source of Funds Verification

ld88 is committed to preventing money laundering. For large deposits or withdrawals, information and documents relating to the source of funds may be requested. Failure or refusal to provide this information may result in the transaction being held.

4.4 Failed Transactions

ld88 will not be liable for failed transactions caused by technical errors or payment gateway issues. However, our support team is always ready to resolve such issues promptly.

06. Gaming Rules

6.1 Fair Play Policy

ld88 believes in fair play. All games offered on our platform are developed by trusted game developers using Random Number Generator (RNG) technology. Each game's outcome is completely independent and is not influenced by previous results.

6.2 Game Providers

ld88 offers games from the world's leading game providers, including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, JILI, PG Soft, and Ezugi. Each game has its own rules, which should be read before starting the game.

6.3 Technical Errors

If a game session is interrupted due to a technical error or server issue, ld88 will make reasonable efforts to refund the bet amount for that round or provide another resolution. However, ld88 is not responsible for internet disconnection or issues with the user's device.

08. Account Suspension & Closure

8.1 ld88's Rights

ld88 reserves the right to temporarily suspend or permanently close any account without prior notice in any of the following circumstances:

• Violation of any provision of these Terms.
• Providing false or fraudulent information.
• Suspicious or irregular gaming activity.
• Suspicion of money laundering or illegal activity.
• Prolonged failure to provide verification documents.
• A threat to the security of the platform.

8.2 User's Right to Self-Close

Any user may request to close their account at any time. Any eligible balance available in the account at the time of the request will be returned, subject to the minimum withdrawal limit being met.

8.3 Balance of Suspended Accounts

The balance of an account closed due to a breach of Terms may not be refundable. In specific circumstances, the return of the original deposit amount excluding bonuses is at ld88's discretion.

10. Limitation of Liability

ld88 and its operators will not be held liable for the following:

• Loss of a game session due to the user's internet disconnection or device failure.
• Technical failures of third-party payment gateways.
• Loss caused by the user's own negligence in protecting their account information.
• Events beyond ld88's control, such as natural disasters or cyberattacks.
• Inconvenience caused by the platform becoming inaccessible in any region.

ld88 makes every effort to ensure service continuity. However, the platform provides services on an "as-is" basis and no guarantee of uninterrupted service is given.

12. Contact & Dispute Resolution

12.1 How to Contact Us

If you have any questions, complaints, or need clarification regarding these terms and conditions, please contact the ld88 support team. Our 24/7 live chat support is available in both Bengali and English. Email us at: [email protected].

12.2 Dispute Resolution Process

Any dispute or complaint will first be addressed through our support team. If the resolution provided by the support team is not satisfactory, the matter will be escalated to senior management. We are committed to resolving all disputes in a fair and transparent manner.